Dear Site Visitors, Customers, Members,

We would like to inform and enlighten you about our privacy rules, communications, site usage conditions, practices regarding the processing of your personal data, and your rights under the Personal Data Protection Law No. 6698.

Our company, Bienteks Tekstil San. ve Tic. Ltd. Şti., and our website www.mochayarn.com (including the mobile application), operate under the Privacy Rules-Policy and Usage Terms specified below regarding the confidentiality of visitor-member-customer information, the protection, storage, processing-use-destruction of personal data (information), commercial electronic communications, and other matters.

Protection of Information

The necessary measures for the security of the information and transactions provided by visitors/members and obtained from them have been taken in our systems or by the relevant organization, depending on the nature of the information and transaction, using appropriate technical and administrative methods, including technological means and cost factors, within the internet infrastructure.

In your use of our site (if applicable), all credit card transactions and approvals are conducted online between you and the relevant bank or card organizations independently of our company, and information such as credit card "passwords" is not seen or recorded by our company.

Information entered for membership, product/service purchase, and information updates on our site, as well as confidential information related to credit and bank cards, cannot be viewed by other internet users.

Purpose of Processing Information and Personal Data Processing

In order to ensure confidentiality and in accordance with all legal principles regarding the processing of personal data, as well as personal data storage-destruction policies, your personal and non-personal information obtained from your visit to our site, shopping, and communication details may be processed by our company, Bienteks Tekstil San. ve Tic. Ltd. Şti., and, if necessary, group companies, partners-business partners, successors, service providers-suppliers, and (social media networks and online advertisements, customer services, consumer rights, and other facilities related to products you are interested in or purchased, to fulfill legal-commercial-financial responsibilities and obligations, to provide product-service promotions, advertisements, communications, membership, sales and card transactions, information, and applications, and in cases where it is required or necessary for legitimate interests within the legal framework without harming your fundamental rights and freedoms, using the methods and procedures specified below and in personal data legislation.

Thus, your personal information may be processed, in accordance with legal reasons, for enabling you to benefit from general and personalized products-services and facilities, for promotion, advertising, communication, promotions, sales, marketing, store card, credit card, and membership transactions, notifications, and applications. It may be obtained automatically or non-automatically, obtained legally, and not exceeding the legal maximum periods, recorded in written/magnetic archives domestically and abroad, stored, preserved, made accessible, used, updated, modified, combined, reorganized, classified, disclosed, shared (transferred domestically and abroad), transferred, and subjected to other processing methods specified in personal data legislation (collectively referred to as "processing").

Any personal or non-personal information related to visitors'/members' visits and shopping at physical and e-commerce stores-repositories of our company, group companies, dealerships, and all kinds of partner organizations may also be collected using suitable technical methods from Bluetooth, beacon, and general-private wireless network connections if relevant functions are enabled on their devices, and may be processed and transferred domestically and abroad within the framework outlined in the paragraph above.

Cookie Application on Our Site

Various types of cookies are used on our website www.mochayarn.com (including all digital platforms and mobile applications). These include session cookies, persistent cookies, mandatory cookies, functionality cookies, analysis cookies, commercial cookies, and third-party cookies.

Cookies enable the correct functioning and improvement of the website visited by the user, personalization and enhancement of the user experience, and general or customized information, advertisements, and promotions to be provided and communicated to site users-visitors, both on the respective site and on other sites (including social media networks and online advertising networks), even if the user's browser or related mobile application is closed. Cookies are small data pieces placed on computers and mobile devices.

Cookies are stored on computers/devices for a period appropriate for their purpose, not exceeding the legally maximum period if any.

Visitors (including Members-Customers) who use our site (including mobile versions) are considered to have accepted the above-mentioned application, as well as the processing of related identifying information (including transfers-shares and use by third parties) for various purposes and conditions prescribed here, in personal data legislation, and in other parts of this information text.

Visitors can edit or remove cookies from their devices at any time via their program and/or operating system and/or internet browser settings, and/or stop the said notifications (It should be noted that in this case, the site/related device/program may not function as desired, and/or notification content may not be received).

Communications

Our visitors/members can be contacted for promotions, advertisements, communication, promotions, sales, and marketing purposes, as well as for store card, credit card, and membership information, processing, and applications by our company Bienteks Tekstil San. ve Tic. Ltd. Şti. via SMS/short message, instant notifications, automatic calls, computer, phone, e-mail, fax, (if enabled on your device) any kind of notifications, Bluetooth, beacon-other general-private wireless networks, and other electronic communication tools, and commercial electronic messages can be sent to Visitors/Customer-Members.

Processed Personal Data / Communications and Legal Rights Regarding Your Personal Data

You have the right to be informed whether your personal data is processed or not, to know the purpose for which it is processed, to learn whether it is transferred to third parties domestically and abroad, and to request information on all these matters. You may request correction if it is processed inaccurately or incompletely, deletion, or destruction of your data in accordance with legal procedures and methods, and to notify third parties to whom the data has been transferred. You also have the right to object to any negative outcome arising from the analysis of your information by automatic systems and to demand compensation if you suffer damage due to illegal processing.

You can submit your requests regarding all these matters to our Company, Bienteks Tekstil San. ve Tic. Ltd. Şti., as the Data Controller.

Our company may conduct partial/complete destruction (deletion, destruction, or anonymization) of personal information at regular intervals as specified in the relevant legislation and personal data storage-destruction policies. Visitors/members may also contact our company via the communication channels below at any time and without providing any reason, and follow the necessary legal-technical procedures to stop the processing of personal data and/or commercial electronic communications. According to their explicit requests, personal data processing and/or communications via specified channels will be stopped within the legal maximum period (personal data processing and communications that are legally permitted or obligatory will continue). If the Visitor/Customer/Member wishes, data that is legally required to be retained and/or permitted to be retained, except for the information specified, will be deleted or destroyed or anonymized in a way that prevents identification. Applications and requests on these matters will be fulfilled within the legal maximum periods, or the legal reason for refusal will be explained (Relevant legal rights are reserved).

(Explanations on cookies and notifications on your computers and other devices, and actions you can take to regulate them are provided above.)

Third-Party Sites, Digital Platforms, and Applications

Other sites accessed from our site (including mobile versions) are subject to their own privacy-security policies, terms of use, communication, and personal data processing conditions; our company is not responsible for disputes, material and moral damages, and losses that may arise from advertising, banner, content viewing, or information usage for other purposes from the websites (and other digital platforms) reached, as well as their ethical principles, privacy-security principles, data storage and destruction policies, service quality, usage terms, cookies-web beacons, notifications-recommendations, and other applications.

Responsibility

Visitors/Members are responsible for the decisions, actions, and applications they take based on the information they obtain from our Site or from other sites/mobile applications/notifications linked to our Site, as well as the results.

As we cannot know the legal/actual competence status of any visitor to our site, the responsibility for the use, information, and processing of children and other minors' data rests with their legal representatives, who can also exercise their rights concerning personal data (and communications) through their legal representatives.

Shopping and Other Consumer Transactions

If visitors/members purchase a product/service as a result of the communications, information, notifications, promotions, and advertisements made via the methods mentioned above, the transaction is subject to a consumer contract they will make separately and in accordance with legal procedures with the respective seller/provider. The consumer contract applies under its own conditions and between its parties.

(If any) Your purchases on our site will be subject to the pre-order information form-distance sales contract conditions you will see during each transaction.

Rights Over Site Content

All intellectual property rights and ownership rights regarding all kinds of information and content on our site and their arrangement, revision, and partial/complete use belong to our company and/or group companies, except for those owned by other third parties as per our agreement.

Changes

Our company reserves the right to make any changes regarding privacy, personal data storage-use, and destruction policy, site usage terms, and product, service, and opportunity changes that may be offered to customers-members, such as campaigns. These changes take effect as soon as they are announced on the site or by other suitable methods.

Right of Application and Procedure

Visitors/Customers/Members can convey their additional information requests, demands, and complaints on all these matters to our company, Bienteks Tekstil San. ve Tic. Ltd. Şti., using the communication channels below. In cases where the relevant request must be made according to a procedure (method-time-form) required by law, this procedure must be followed.

BİENTEKS TEKSTİL SAN VE TİC LTD ŞTİ

Address: Adnan Kahveci Mahallesi Yavuz Sultan Selim Bulvari Perlavista Residence A1 Blok Floor: 10 No: 96 Beylikdüzü / Istanbul / Turkey 34520
Phone: +90 (212) 559 1700
Email: support@mochayarn.com
Yenibosna Tax Office: 170 031 5288